Training for Your Business

Tourism New Zealand is committed to offering you the opportunity to improve your knowledge of 100% Pure New Zealand. Our trade training provides travel sellers with the knowledge and skills to convert customer interest into purchase decisions so that you can increase the profitability of your sales.

Our commitment to this is the reason we run a variety of training programmes around the globe. They cover up to date destination, region and product information that is specific to the needs of your market.

Trade Training Seminars

Our offices run a variety of face to face training seminars and road shows. Find training seminars running in your market in Events.

Kiwi Link

Kiwi Link is Tourism New Zealand’s largest offshore trade training and product development initiative that runs every 18-24 months in a number of our markets. Many New Zealand tourism products attend this coordinated event. They present to travel trade who seek to update and develop their New Zealand product knowledge. These presentations are held in small groups or individually. They are extremely valuable events to attend if you are interested in increasing your knowledge exponentially over a short period of time. For further information on when Kiwi Link may be running in your market visit Events.

Training at your Business

In some markets we may have trainers available to visit your offices and run group training seminars. If this something you are interested in contact your local Tourism New Zealand office.

Live Online Training - WebNZdays

In many markets, Tourism New Zealand offers live online webinar training. Our webinars are known as WebNZdays. They allow you to log in from your own office to join training sessions with other travel sellers and a Tourism New Zealand trainer from your region. They run regularly on Wednesdays.

To participate, all you need is internet access and a phone line. These free seminars are interactive. They cover a range of different topics, from broad overviews of selling New Zealand to regional information, and offer specific information on particular product themes that motivate New Zealand’s target market.

Find out if WebNZdays are running in your region in Events.

Training Tools

Downloadable Tools

Tourism New Zealand has developed a series of Powerpoint presentations for you to download and use as a resource when training staff or presenting New Zealand as a holiday destination to clients. Download them from Training Presentations.

We have a variety of marketing collateral available to most markets such as 100% Pure Motivators and Touring Maps to support your training. Visit our Marketing Toolbox to see what we have available.

Online Modules

We have a variety of online training modules available on this website for you to undertake at your own pace. You can complete these modules at any time to upskill your knowledge of New Zealand.