Tourism New Zealand's Trade Website

Aim:

• To increase your knowledge of New Zealand as a holiday destination
• To help you increase your sales to New Zealand and the profitability of each sale
• To increase your knowledge of New Zealand’s indigenous culture, the Māori

Objectives:

By the end of this module you should be able to:

• Put together an itinerary and include elements for your clients wanting a distinctive and unique Māori cultural experience
• Know where to find further information about New Zealand’s indigenous culture
• Be able to explain to your clients the benefits of adding a Māori cultural experience to any New Zealand holiday

Working through this module:

This module should take no longer than 2.5 hours to complete.

Look out for important points below, as you work through this module

		Tasks that you can do as you work through the module to increase your knowledge. These are highly recommended, as they will help you successfully complete the module test.
		Information that will help you up-sell product and demonstrate to your client that you are an expert in selling New Zealand.

	Hidden Gem Stories, myths and facts that will give you a deeper understanding of this unique and living culture

Māori Glossary

Throughout the module you will see Māori words that are underlined and in a different colour. You can click on these words and a pop box will appear. Here you can read the description of the word as well as hear how the word is pronounced if your computer has a sound card. All words have been checked and the descriptions supplied by Te Taurawhiti i Te reo Māori - The Māori Language Commission.

Websites:

There will be reference to the Tourism New Zealand website in this module www.travel.newzealand.com and regional websites. Take time to get familiar with these websites as they are a vital source of information.

Sections within the Module:

There are five sections to this module

Section 1:

• Understanding Māori culture in New Zealand and how your clients can experience it

Section 2:

• Māori experiences available in the following regions
  o  Te Tai Tokerau – the Northland region
  o  Tāmaki-makau-rau – greater Auckland area
  o  Tainui – Waikato, Hauraki Plains and the Coromandel
  o Te Arawa – from Maketu to Tongariro  Mataatua – Bay of Plenty
  o  Tai Rāwhiti – East coast of the North Island from Lake Waikaremoana to East Cape

Section 3:

• Māori experiences available in the following regions
  o  Tākitimu – from Hawkes Bay to the Wairarapa
  o  Taranaki – North Island’s West Coast from Waitara to Patea
  o Whanganui and Manawatū – the Wanganui and Manawatū area
  o  Te Upoko o te Ika – southern tip of the North Island
  o  Te Tau Ihu – Nelson, Marlborough Sounds and Golden Bay
  o  Te Waipounamu – from Kaikōura to Invercargill
  o  Waka.cfm'>Te Punga o te Waka – Stewart Island

Section 4:

• Annual Events
• Compulsory Task – the compulsory task is designed to test your learning and reinforce your skills.  You will be required to incorporate cultural products into sample itineraries provided.

Module Test:

• A short test you must submit to successfully complete this module

© Tourism New Zealand 2003. All rights reserved.
This material is provided for the purpose of educating and training tourism industry professionals only. This material may not be used, copied, distributed or otherwise reproduced for any other purpose without Tourism New Zealand’s express written consent. Please contact us directly by email at traveltrade@tnz.govt.nz if you would like to request our permission to use this material in your business. We will consider all such requests on a case by case basis.

Disclaimer
Any prices are provided as an indication only and these are subject to change. Operator listings are provided as a guide and the list is not exhaustive. Check newzealand.com for more tourism operators. Operator names are provided in these modules for information only and should not be considered as an official recommendation or endorsement.