For the most up to date information, visitors should listen to the radio or keep an eye on news websites such as www.stuff.co.nz(opens in new window); www.nzherald.co.nz(opens in new window) and official social media channels.
For up-to-date Government information following an emergency, visit
International visitors seeking additional assistance should contact their Embassy
A full Diplomatic and Consular list(opens in new window) can be found on the Ministry of Foreign Affairs and Trade website.
Visitors who have concerns regarding future or current travel arrangements, should contact their tour, accommodation or transport provider.
For the latest information on road closures and slips check New Zealand Transport Agency
Visitors can contact a local i-SITE information centre for support with travel arrangements: New Zealand Visitor Information Network – i-SITE
For airport information please contact the airports directly. (Listed phone numbers are from within New Zealand)
For specific flight information, please contact your airline. (Listed phone numbers are from within New Zealand)
Ferry Services
Coach Services
Rail Services