Nelson City Sanctuary

cleaning and service fees

Nelson City Sanctuary will be presented with beds made, ready for your stay. All utilities, linens & towels, use of all listed property amenities, pantry & sanitary basics, departure linen service & standard housekeeping up to 3 hours will be included in your booking. No party or venue use. No Smoking. By special written permission pets may be allowed - please contact us with details of your pet (a $50 extra cleaning fee will apply).

For cancellations made more than 21 days prior to arrival, an 80% refund of the total booking value is available (the initial 20% deposit is non-refundable). For cancellations made 21 days ~ 16 days prior to arrival, a 50% refund of the total booking value is available. For cancellations made 15 days ~ 8 days prior to arrival, a 25% refund of the total booking value is available. For cancellations made within 7 days of arrival, a refund is not available.