Internet, phone and electricity in New Zealand

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Staying connected throughout your travels in New Zealand is easy with a little bit of forward planning.

Chances are that you're arriving in New Zealand with a mobile phone, tablet or laptop – or a mixture of all three. If you're looking to stay connected to the internet and phone services everywhere you go, it’s recommended that you purchase a plan from one of New Zealand’s main networks. Note that mobile coverage is not available in some rural and wilderness areas.

Free WiFi hotspots are generally found in main cities only and can be sporadic throughout the rest of the country. Purchasing a plan from a network will allow you to have access to a mix of data, calling and texting throughout your trip to suit your communication and connection needs.

Mobile networks in New Zealand

The main networks are:

You’ll need to take your mobile device(s) into a branch when you first arrive to purchase your pack. Use the branch locator to find the most convenient location for you. 

If you’re looking to use a combination of devices to connect to the internet, it is most cost-effective to set up your phone as a wireless hotspot that your other devices can run off as well. You can purchase data packs that expire after a certain amount of time. The network you choose will advise you on what will work best for your needs.

If you choose to purchase a mobile data pack with Spark, you'll be eligible to access their free WiFi hotspots, dotted throughout the country. Find out more about where these hot spots are here.

Data/mobile costs

Data and mobile packs range from $19, depending on how much data you require and how long you are in New Zealand. 

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Free WiFi

New Zealand currently has limited access to free WiFi services, although the situation is gradually improving. Free WiFi hotspots are found predominantly in urban areas and are not common in small towns or rural regions.

All of New Zealand’s Public Libraries have a free WiFi service. Find a library near you.

Many i-SITE Visitor Information Centres provide free WiFi service. Download a map of all i-SITEs with WiFi access.

Some cafes and restaurants also have a free WiFi service when you purchase food or drink.

Prepaid mobile packs from Spark include 1GB of free WiFi data per day at more than 1000 hot spots throughout New Zealand.

Free WiFi in city centres

Free WiFi service is available in central Auckland, Rotorua, Wellington and Dunedin. 

Free WiFi and accommodation

Some of New Zealand’s accommodation providers provide free WiFi for guests. It’s a good idea to check if this service is offered at the time of booking. 

New Zealand
Staying connected, New Zealand

By Capture Studios

Check with your accommodation provider about the WiFi and phone services they offer, including any charges.

Public Phones

All public phones take call cards purchased from bookstores and newsagents. These require you to call a free 0800 number, enter the pin code from the card, and then make your call. Some public phones also accept credit cards, but very few accept coins.

New Zealand phone numbers can be found online in the White Pages (alphabetical listings, including business and residential) and Yellow Pages (business category listings).

Electricity

New Zealand's electricity supply runs at 230/240 volts, and we use angled two or three pin plugs (the same as Australia and parts of Asia).

Most hotels and motels provide 110 volt ac sockets (rated at 20 watts) for electric razors only. For all other equipment, an adapter/converter is necessary, unless the item has a multi-voltage option.

Next on your journey

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