Day Trips: Up to 24 hours before departure time, rebooking at no extra cost or refund less 15%. Within 12-24 hours before departure time, rebooking incurs a 15% fee or refund less 50%. Within 12 hours, no refund or rebooking.
Multi-day trips: 91 + days prior to departure, no cancellation fee. Within 90-60 days, $100 deposit per person retained. Within 59–30 days 70% refund of total package cost, 29-10 days 50% refund of total package cost, 9-0 days no refund.