tourismnewzealand.com, newzealand.com, all of their subdomains, and all pages accessed through these websites newzealand.com [each a ‘Website’ and together the ‘Websites]’ is owned and operated by the New Zealand Tourism Board trading as Tourism New Zealand [‘TNZ’, ‘we’, ‘us’, ‘our’]. Access to and use of the Websites by each user and visitor [‘you’, ‘your’], is conditional on the acceptance of these Terms of Use (as they may be updated by TNZ from time to time) [‘Terms’], which are intended to create a binding contract between you and TNZ. You must not access or use the Websites unless you accept these Terms. By accessing and using the Websites you are agreeing that you have read, understood and accepted these Terms, and agree to be bound by them.
Each Website (e.g., visuals.newzealand.com) may have additional terms and conditions applying to access and use of that Website, in which case, these Terms supplement, and must be read in conjunction with, the specific terms and conditions applying to access and use of that Website
You agree not to use the Websites for any purpose that is unlawful or to engage in any conduct that is likely to impair or cause damage to the operation of the Websites whether by way of a virus, corrupted file, through use of any software or program, or otherwise. Furthermore, you agree not to alter, modify, reproduce, communicate to the public or otherwise deal with the content, software, text, graphics, layout or design of the Websites except in accordance with these terms of use.
The Websites may from time to time enable you and other users to submit content [‘user content’] that may be made available through the Website for the purpose of promoting New Zealand as a tourist destination. You must ensure that you have all necessary rights [including appropriate licences] to submit or supply the user content to the Website.
By creating, modifying, transmitting, uploading, or submitting any user content, you: grant us a non-exclusive, royalty-free, fully paid-up, worldwide, perpetual, irrevocable, licence to publicly display, communicate to the public, and make the user content available [by all means and in any media now known or hereafter developed] to other users of the Websites and other users of our services in such manner as we may permit from time to time; and acknowledge and agree that no royalties or other remuneration will be paid or payable to you for your user content, or for the granting of the rights described above.
You are solely responsible for the user content that you make available through the Website. You represent and warrant that any user content you make available: does not infringe any copyright, privacy right, or any other right of any third party; and does not contain any matter that is defamatory, offensive, unlawful or that may damage the reputation of TNZ or the New Zealand tourism industry.
To the fullest extent permitted by law, you shall fully indemnify and hold harmless TNZ for any loss, damage, claim, cost or expense [including legal fees on a solicitor/own client basis] which may arise as a result of any action or claim that may be made or initiated against TNZ by any person making a claim in relation to your actions or the user content that you make available.
We have no obligation to you to make the Websites or any user content available. User content may be identified by users of the Website as being ‘inappropriate’. In such event, and TNZ may on a case-by-case basis review and decide, in TNZ’s absolute discretion, to remove such content. We may at any time edit, refuse to display, or remove any part of the Websites, [including your user content] as we deem appropriate.
Embedded content [including any embedded media, such as images and embedded video content] from a third party hosted site is subject to the licence terms of the location at which such content is hosted, or the licence terms imposed by the owner of such content. Embedded content may be used or linked to only in accordance with the terms of the relevant licence. You are liable for any consequences of failure to comply with those licence terms.
The materials displayed on the Websites are protected by copyright and other laws of New Zealand, and under similar laws and international conventions abroad. You acknowledge and agree that all copyright and other property rights that may subsist in the Websites including text, illustrations, photographs, video, music, sounds, layout, designs, source code, belong to us or to our licensors [together, ‘our intellectual property’].
Except as permitted in the ‘embedded content’ or ‘copyright clearance and permission to use’ sections of these Terms or with our prior written permission in other cases, you may not in any form or by any means: use, copy, modify, adapt, reproduce, store, distribute, print, display, perform, publish, communicate or otherwise deal in any way with our intellectual property; or commercialise any information, products or services obtained from any part of the Websites.
Images on the Websites that are not ‘Embedded Content’ may be used or reproduced only with our express consent in each instance. You can request consent by applying to us through our image library website https://visuals.newzealand.com/(opens in new window)
You may from time to time request our consent to use certain material or other content that appears on the Websites. If we grant such consent, it shall be subject to the following conditions:
The trade marks appearing on the Websites belong to us, our suppliers or our licensors. You must not use or reproduce or allow anyone to use or reproduce those trade marks for any reason without, in the case of our trade marks, our prior written permission or, in the case of third party trade marks, the written permission of the owner the relevant trade mark.
All software and accompanying documentation [‘Software’] that is available to be downloaded from the Websites is protected by copyright. The ownership of such Software is retained by the copyright holder and is not transferred to you. You are licensed to use the Software in accordance with the terms of the relevant licence agreement for such Software. You must read and confirm your acceptance of the licence agreement that accompanies each item of Software prior to downloading that Software.
If you give us feedback about the Websites, us, or our products or services, you grant us the right to use that feedback for the purpose of improving our Website or services [and for any other purpose we deem necessary or desirable] without being obliged to pay you any compensation in respect of our use of that feedback. If you do send us unsolicited ideas: they will be treated as ‘user content’ in accordance with these terms of use; and they will be deemed to be non-confidential, and we will not be required to provide any acknowledgement of their source.
You consent to receiving communications and notices from us electronically.
You consent to receiving electronic messages and information sent by us [or on our behalf] for any purposes described in our privacy policy.
Where we collect your personal information (or you provide us with personal information of other individuals), our Privacy Policy will apply to that information. In such cases, these Terms must be read in conjunction with our Privacy Policy.
To the fullest extent permitted by law, we do not give any warranty or other assurance as to the content of material appearing on the Websites, its accuracy, completeness, timeliness or fitness for any particular purpose.
To the fullest extent permitted by law, we provide the Websites and related information and services on an "as is" basis without any warranties, representations, or guarantees of any kind [whether, express, implied, statutory or otherwise] including, but not limited to, warranties of non-infringement, merchantability, or fitness for a particular purpose.
To the fullest extent permitted by law, neither TNZ or our suppliers will, under any circumstances, be liable under the law of tort, contract or otherwise for any loss of income, profits, data or savings or for any indirect, incidental, consequential, exemplary, punitive or special loss or damage of any party [including third parties], however caused, arising out of or in connection with the use of the Website or the reliance on any information on the Websites.
If you are using or accessing our services for business purposes, you agree that you are doing so ‘in trade’ within the meaning given to that term by the Consumer Guarantees Act 1993 [‘Consumer Guarantees Act’], and to the fullest extent permitted by law, the guarantees provided under the Consumer Guarantees Act shall not apply to those services , and you acknowledge that it is fair and reasonable to be bound by this provision.
Your use of the Websites and any associated services may sometimes be subject to interruption or delay. Due to the nature of the Internet and electronic communications, we and our service providers do not make any warranty that the Websites, or any associated services will be error-free, without interruption or delay, or free from defects in design. We will not be liable to you should this Website or the services supplied d through this Website become unavailable, interrupted, or delayed for any reason.
Although we endeavour to prevent the introduction of viruses or other malicious code [together, ‘malicious code’] to the Websites, we do not guarantee or warrant that the Websites or any data available from it, does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process that you employ for accessing the Websites does not expose your computer system to the risk of interference or damage from malicious code.
Although we endeavour to protect the security of the Websites, you acknowledge that there is a risk of unauthorised access to [or alteration of] the information on or accessible through the Websites. To the fullest extent permitted by law, we do not accept responsibility or liability of any nature for any losses that you may sustain as a result of such unauthorised access or alteration. All information transmitted to you or from you is transmitted at your risk, and you assume all responsibility and risks arising in relation to your use of the Websites and the internet. We do not accept responsibility for any interference or damage to your own computer system which may arise in connection with your accessing of the Websites or any outbound hyper link.
We reserve the right to add to, modify, or remove the Websites or any information, feature, specification, or other part of the Websites and without notice to you]. We reserve the right to change these terms of use from time to time by publishing the changed terms on the Websites. You should review these Terms periodically to be aware of such changes. Your continuing access or use of the Websites following such publication deemed your acceptance of the revised Terms.
These terms of use are governed by the laws of New Zealand and the courts of New Zealand shall have non-exclusive jurisdiction to hear and determine any dispute arising in relation to these terms of use.
These terms of use were last updated on 14 August 2025.