Inclusive tourism is about minimising barriers, reducing uncertainty and increasing accessibility when exploring New Zealand.
Getting around New Zealand
Using an inclusive travel tour company to plan your visit to New Zealand means that you don’t need to worry about logistics as they will ensure that the transport, accommodation and activities will suit your needs and any equipment hire is organised on your behalf.
Tour companies like Ability Adventures specialise in New Zealand holidays for people of all abilities and have expert knowledge of inclusive tourism providers around New Zealand.
If you want to see some of the sights in the Bay of Plenty, like Te Puia and Rotorua, get in touch with ND Kiwi Tours, inclusive tourism specialists in the region.
International airports in New Zealand have great accessibility and helpful ground staff. You can find out more about the special assistance available at the links for these main airports:
Air New Zealand staff are trained to assist passengers who are with flying with a wheelchairand passengers who have a visual or hearing impairment. Plan your arrival in New Zealand with the Air New Zealand assisted travel site.
Most public transport services in New Zealand provide wheelchair access. You can find out more about accessibility on specific bus, train and ferry services around New Zealand on their websites. The New Zealand Transport Agency has a list of public transport providers for each region here.
Most New Zealand taxi companies, including Uber, have vehicles that can accommodate wheelchairs, walkers and scooters. You may need to book these in advance.
Self-drive and mobility parking
A road trip is one of the best ways to see New Zealand. Specialist rental companies like Freedom Mobility and Disability Rentals have fleets of accessible vehicles, including hand-controlled, wheelchair-suitable vehicles, left foot drive and swing-out seat vehicles.
There is more than 15,000 km of coastline in New Zealand, so you're never far from the ocean. Some beaches offer beach wheelchair hire, or beach access mats to make it easier to get from the dunes to the water. You can find a directory at Accessible Beaches New Zealand or local isite Visitor Centre staff can also give you more information.
There is a range of adventure tourism operators offering inclusive experiences for people of all abilities – from bungy jumping or kayaking to jet boating, rafting and more. Making Trax Foundation specialises in connecting travellers with inclusive adventure tourism. It has a directory of inclusive operators and experiences and offers equipment hire and some package trips too.
Most major accommodation providers (hotels, motels and backpackers) throughout New Zealand will have wheelchair access and cater to varied abilities. If you are booking a smaller boutique, B&B, bach (holiday home), campground or other rental accommodation it is a good idea to call or email beforehand to double-check that it will be suitable for your needs.