New Zealand Emergency Information and Contacts

This page provides visitors to New Zealand with access to emergency information and contacts during their stay.

Useful contact numbers

  • Emergency (Ambulance, Fire and Police) 111
  • National Directory 018 
  • International Directory 0172
  • National Operator 010
  • International Operator 017

Keeping informed

For the most up to date information, visitors should listen to the radio or keep an eye on news websites such as; and official social media channels. 


Government Information

For up-to-date Government information following an emergency, visit

International visitors seeking additional assistance should contact their Embassy

A full Diplomatic and Consular list can be found on the Ministry of Foreign Affairs and Trade website.

Travel Information

Visitors who have concerns regarding future or current travel arrangements, should contact their tour, accommodation or transport provider.

For the latest information on road closures and slips check New Zealand Transport Agency

Visitors can contact a local i-SITE information centre for support with travel arrangements: New Zealand Visitor Information Network – i-SITE

For airport information please contact the airports directly. (Listed phone numbers are from within New Zealand)

For specific flight information, please contact your airline. (Listed phone numbers are from within New Zealand)

Ferry Services

Coach Services

  • Visit for information and contact details should you need to get in touch.

Rail Services

  • KiwiRail can be contacted on 0800 872 467 (if calling from New Zealand) or +64 4 495 0775 (if calling from overseas).


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