3. Cancellations by participants
3.1 Cancellation of a confirmed booking will incur the following fees:
Cancellations made more than 14 days in advance will receive a 100% refund less the $50 non-refundable booking fee.
Cancellations made between 7-14 days prior to the scheduled tour date will receive an 80% refund less the $50 non-refundable booking fee.
Cancellations made more than 24 hrs in advance but less 7 days before the scheduled tour date will receive a 50% refund less the $50 non-refundable booking fee.
Cancellations made with less than 24hrs notice are not provided with a refund.
4.1 Postponements/transfers are at the discretion of Adventure By Nature, subject to availability of places on the requested tour date and the availability of staff.
4.2 A transfer fee of $50 per participant will be applied.
4.3 Transfer/postponement schedule:
Postponements/transfers made more than 14 days in advance – Available
Postponements/transfers made between 7-14 days prior to the scheduled tour date – Available upon request and approval by Adventure By Nature
Postponements/transfers made more than 24hrs hrs in advance but less 7 days before the scheduled tour date- Available by request and approval by Adventure By Nature for Day trips only
Cancellations made with less than 24hrs notice are not provided with a refund- Unavailable
5. Cancellations by Adventure
5.1 A tour is canceled by Adventure by Nature will receive a 100% refund including the associated booking fees
5.2 Adventure by Nature is not responsible for any additional or associated cost incurred by the participants if a tour is canceled.
5.3 A tour may be canceled by Adventure by Nature because of but not limited to the following reasons: Bad/un-suitable weather conditions, natural disasters, road closures, availability of staff, political or social unrest.
6.1 Refunds will be provided in accordance with our terms and conditions.
6.2 Refunds are provided from the place of booking and will only be provided by Adventure by Nature if the original booking was made directly with Adventure by Nature.
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