Heartland Hotel Queenstown

The Heartland Hotel Queenstown is a friendly Swiss-style landmark boasting one of the best central locations in Queenstown.


Per night
$135.00 - $315.00
TripAdvisor traveler rating
Based on 831 reviews


The Heartland Hotel Queenstown is a Swiss-style landmark hotel inspired by Queenstown’s spectacular mountain & lake surroundings. It is linked to the Scenic Suites Queenstown on Stanley Street, less than 300 metres from the town centre.

Our 81 well-appointed refurbished rooms in this smoke-free hotel include deluxe family rooms; all featuring Sky TV, direct dial telephone, radio, hairdryer, iron & ironing board, tea & coffee making facilities & most rooms have stunning lake or mountain views.

Guest facilities & services include ski locker, 24-hour reception and room service, guest laundry, valet laundry & dry cleaning service (6 days) & tourist information & booking service.

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Physical address

Heartland Hotel Queenstown, Central Queenstown, 27 Stanley Street, Queenstown, New Zealand, Central Queenstown, New Zealand.

Pricing and Conditions

Per night $135.00 - $315.00
Further pricing information:
Nett rates available for operators. Retail rate valid from 01/01/09-31/12/09. Child Policy 1. For the purchase of these Terms & Conditions a child is 12 years of under. A maximum of two children sharing an existing bedding configuration in a room with their parents (or two adults) stay free. The 'Extra Person' charge applies for additional children sharing with parents and requiring additional beds. Cots are complimentary. Meal Policy for Children - Up to 12 years of age, 50% off meals when the child is dining with parents. No charge for meals when a child is under 4 years and dining with parents. For further details, a copy of our Terms of Trade can be acquired by emailing sales@scenicgroup.co.nz
Cancellation policy:
Cancellations & Refunds 1. After accommodation has been confirmed following receipt of the 30 day status report* any adjustments or cancellations will incur a minimum charge of one night's accommodation for any accommodation not utilised or under utilised, except by prior written agreement. 2. At least 48 hours prior to arrival at any hotel a reasonable number of emergency cancellations will be accepted (not to exceed 10% or two rooms whichever is the lesser) and a refund or adjustment will be made by the Hotel. When circumstances beyond the control of the Tour Operator result in non-arrival, cancellation or lesser use of accommodation or services, and the Tour Operator notifies the Hotel at the first practical opportunity, the Hotel may amend or waive charges at its sole discretion. 4. For FIT travellers, 24-hour notice of cancelklation is necessary otherwise a cancellation fee equivalent to the value of the first nights accommodatioin will apply. For Asian Market business, no less than 3days notice must be given for the cancellation of part of, or the entire group, otherwise a cancellation fee equivalent to the value of the first nights accommodation (for the number of group members cancelled), will apply. *30 Day Status Report - The Tour Operator agrees to advise the Hotel in writing by fax of any alterations to room and bed bookings, and to provide a preliminary list of passengers names no less than thirty days from the reserved date of arrival.

Opening times

Business hours:
24 hours, 7 days
Months of operation:
All months of the year

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