New Zealand Civil Aviation Authority require accurate individual weights at the time of booking, on this basis we can no longer confirm your booking until we have received this information. Although we are aware that this may create some inconvenience we would appreciate your assistance here. It is preferable that you provide weights in your own unit measurements i.e. pounds, stone or kilograms.
Should cancellation occur within 30 days of the date of travel a 25% cancellation fee will apply.
If cancellation occurs within 7 days of the date of travel a 75% cancellation fee will apply.
If cancellation occurs within 48 hours of the date of travel a 100% cancellation fee will apply.
If your booking needs to be cancelled/postponed due to Covid-19 related circumstances then no cancelation fees apply.
Travel safe with the COVID Clean Approved programme
COVID Clean Approved shows a Qualmark awarded business has declared it aligns with health and hygiene measures derived from government guidelines to help protect against COVID-19
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