Regal Residency

18

To make a reservation you must be 18 years of age or over. In making a reservation Regal Residency requires the guests name, address, contact telephone (landline and mobile) numbers, and email address. To confirm the reservation Regal Residency requires a valid credit card number and expiry date. Regal Residency reserves the right to charge a credit card at the time the booking is made or pre-authorise a credit card. Reservations made where the customer does not have a credit card, will be required to pay the full value of the stay. These unconfirmed reservations will be held for an agreed period pending receipt of the payment and will be confirmed once the payment has been received. Should payment not be received by the agreed time, the reservation will be cancelled.

All cancellations must be made by the person who made the original reservation and be in writing. Cancellations may be emailed to info@regalresidency.co.nz Regal Residency will acknowledge receipt of the email and the cancellation request. Cancellation of individual bookings must be notified no later than 72 hours (3 days) prior to mid-day on the expected date of arrival. All cancellations less than 72 hours (3 days) prior to mid-day on the expected date of arrival will be charged for the accommodation booked, unless Regal Residency is able to replace the booking. In the event of a late cancellation every effort will be made to resell the room and you will only be responsible for the cost if this is unsuccessful.